Contact
Email anthonyvvza@gmail.com. For faster help, include your iPhone model, iOS version, Footmaxxing version, what you were trying to do, and any error message. Do not email foot photos unless support specifically asks for one and you are comfortable sharing it.
Subscriptions
Footmaxxing may be available as a weekly or yearly auto-renewing subscription through Apple.
- Manage or cancel: iOS Settings > Apple ID > Subscriptions.
- Restore an eligible purchase: open Footmaxxing and tap Restore Purchases on the paywall.
- Refunds and billing disputes: use Apple's Report a Problem service.
- If access does not unlock after purchase, reopen the app, verify you use the same Apple ID, then try Restore Purchases.
Getting a clear scan
- Use bright, even light and place both bare feet fully in frame.
- A top-down photo generally gives the clearest result.
- Keep the camera steady and avoid filters or heavy shadows.
- Check camera or photo-library permission in iOS Settings if capture or import is unavailable.
- If AI processing fails, check your connection and try again with a clearer photo.
AI results and health concerns
Reports are visual AI interpretations and can be subjective or inaccurate. Footmaxxing cannot diagnose infections, fungal nails, injuries, circulation problems, or other conditions. For pain, swelling, bleeding, numbness, signs of infection, or a problem that keeps getting worse, contact a doctor or podiatrist.
Progress comparisons
Lighting, angle, distance, and framing can change a visual score. For a more useful comparison, scan in similar lighting and from a similar top-down position each time.
Notifications
Routine reminders can be switched off in Footmaxxing Settings. You can also change notification permission in iOS Settings > Notifications > Footmaxxing.
Delete scans or app data
Open Footmaxxing Settings and choose Delete All Scans to remove saved scans and reports while keeping your profile preferences. Choose Delete Account to erase the locally stored profile, reports, routines, and photos. Deleting data or uninstalling the app does not cancel an Apple subscription.
Privacy and terms
Read the Privacy Policy and Terms of Service for full details.